question-mark-160071 640The PWV website continues to evolve, with goals of addressing member (and public) feedback, keeping the site current and easy to use, and also easier to maintain.

To get you oriented and up to speed, here is a short Frequently Asked Question (FAQ) list about using the website. If you have further questions please contact us (use the Contact Us button at the top of the page) and we will do our best to answer your questions.



 FAQ Contents


Password/Login Questions

Q: As a PWV member, how do I login to the PWV website?

A: Historically there have been two different websites used by PWV members, which led to some confusion among our users. Starting in the 2016 patrol season, there is a "single sign-on" capability so that the two sites are more integrated. Here is how it works:

  1. Start with the PWV website and login with your username and password.
  2. Under the Members menu select USFS Patrolling Website.
  3. A new tab will open in your browser, automatically logged into your account the USFS Trail Scheduling and Reporting website.

Q: Can I still directly access the USFS Trail Scheduling and Reporting website?

A: Yes, if you prefer to directly go to the USFS Patrol Scheduling and Reporting website that will still work.

Q: Why are there actually two websites?

The USFS Patrol Scheduling and Reporting website is the responsibility of the USFS Canyon Lakes Ranger District (CLRD) and it is used to support the activities of multiple volunteer groups run out of CLRD.  While PWV is the largest volunteer group, we are just one of many that CLRD needs to manage.  The purpose of the USFS Trail Scheduling and Report website is a member-only site where members schedule and report patrols and log their non-patrolling volunteer hours.

The PWV website is to address the additional website content that we want for PWV members and for the public.  This site contains information of interest to the public (e.g. trail descriptions), is used by PWV for fund-raising and recruiting purposes, provides a document repository capability and more.

From a practical standpoint, and from USFS regulations, we are not able to combine these two sites into a single website (at least at this time).  Hence the work to add single sign-on as a step towards integration.

Q: I tried to change my password on the USFS Patrol Scheduling and Reporting website by clicking the Forgot Your Password button, but it tells me my e-mail address is wrong. What's going on?

A: You have to log into the Trail Scheduling and Reporting website at least once before you try to change your password. Most people run into this problem when they try to change their default password before logging in with it.

Q: I changed my password on the PWV website but it doesn't work on the USFS Patrol Scheduling and Reporting website (or visa versa). Why not?

A: Yes, it is confusing that we have two completely separate and independent websites. Until the two sites are integrated into one, however, you have to change your password on both sites.  We recommend that you use the same password on both sites to make things easier to remember.

Q: How do I change my password on the PWV website?

A: Log onto the PWV website. Under the Members menu select Change PWV.org Password.

Q: How do I change my password on the USFS Patrol Scheduling and Reporting website?

A: Log onto the Trail Scheduling and Reporting website at least once. Now log out of the site. On the login page, click the "Forgot your password" link. Follow the instructions for resetting your password.

Q. What should I do if I don't remember my username (or password) to the USFS Patrol Scheduling and Reporting website?

A. Go to the USFS Patrol Scheduling and Reporting website. You will need to know the email address associated with your account. If you forgot your username, then click the "Forgot your username?" link and enter your e-mail address in the form. Your username will be e-mailed to you. If you forgot your password, then click the "Forgot your Password?" link and and enter your e-mail address in the form. A new password will be e-mailed to you. You can use this same button if you want to change your password, too.

Q. What should I do if I don't remember my username (or password) to PWV website?

A. Go to the PWV website and follow the menu pick Members -> Member Login.  Then click the "Forgot Login?" link. Indicate whether you have forgotten your username or password, then enter your e-mail address in the form. A new username or password will be e-mailed to you if your e-mail address is registered with the web page as a member.  If you don't like the new password generated for you by the system, you can change it to whatever you like after you login (see FAQ item on this above).

Q: What if I am still having problems with logging into the PWV or USFS Patrol Scheduling and Reporting websites?

A: On the PWV website select the Contact Us menu and send a query to the PWV Webteam.


 USFS Volunteer Agreement Annual Form Questions

Q: By when do I have to submit the form?

A: Recommended by January 13th of every year, but definitely a minimum of two weeks prior to doing any volunteering for PWV.

Q: What if I don't submit it on time? 

A: Soon after January 13th, you will be deactivated from Scheduling and Reporting patrols. You will still be able to access your profile to print out an agreement form; just not be able to schedule and report patrols.

Q: How do I fill out and submit the form?

  1. Sign into PWV.org website under top right "Members" tab clicking on "Member Login".
  2. Choose "USFS Patrolling Website" under that heading.
  3. Select "Member Information" in the menu bar.
  4. Select "Edit Your Profile" and ensure all your information is filled in and up-to-date
  5. If you made changes be sure to "Save" at the bottom.
  6. Select "Member Information" in the menu bar again.
  7. Select "Print Volunteer Agreement".
  8. Depending on your browser, this might download the PDF file or open a pop-up window asking you to Open or Save the file.
  9. Open the file and review your information:
    1. If you need to make changes, go back to Step 3; 
    2. If all is in order, Print the agreement (double-sided if you can).
  10. Sign and date in Block 34. Original signatures required; digital signatures not permitted.
  11. USFS requires a physical printed page; therefore:
    1. Drop off the Form at the Forest Service office;
    2. Or mail it to:
Kevin Cannon
PWV Agreement
2150 Centre Ave, Bldg E
Fort Collins, CO 80526
Q: Any reminders?
Review boxes checked in Block 33 of Form:
  • Make sure you have read and checked 4th Box for Hazard Tree Training. To read Hazard Tree Training, go back to Step 2 above and select "Hazard Tree Training (pdf)" from "Member Information" drop-down menu.
  • If you checked 2nd Box for medical condition or physical limitation, you will need a note from your doctor to accompany the agreement. The doctor can use the description on the front of the Form to know what conditions to assess for your participation level.
 

USFS Patrol Scheduling and Reporting Website Questions

Q: How do I get to the USFS Patrol Scheduling and Reporting website?

A: Go to the PWV website and under the Members menu select Member Login and login to your account.  Then return to the Members menu and select USFS Patrolling Website.  This will create a new browser tab opened to the USFS Scheduling and Reporting website, already logged into your account.

Note that previous methods of accessing the USFS Scheduling and Reporting website will still work.  For example, it will still work if you have bookmarked the USFS Patrol Scheduling and Reporting website and you login directly to this website.

Q: What data do I need to collect while patrolling?

A: Go to the PWV website and  under the Members menu select Member Login  and login to your account.  Then return to the Members menu and select Member Downloads. This page has a Patrolling Essentials section where you will find a Trail Report Form. Print it out and take it with you as a guide for what information to collect while you are on patrol.

You should also familiarize yourself with the forest regulations and the violations that we report on. Information on these can be found in the latest PWV Field Guide and in the current Patrol Descriptions. Copies of these can be downloaded from the same Patrolling Essentials page where the Trail Report Form is located.

Q: How do I fill a report for a scheduled patrol?

A: Start by going to the USFS Patrol Scheduling and Reporting website as described above.  After logging in, you will see a list of your unreported patrols at the start of your home page. Click on the date of the patrol to open the form for filing a report. After you have entered data on all the tabs for the form, click on the Save button at the bottom.

The report will now be listed on your home page in the Completed Patrols section. Click on the date to edit the report. Make your changes or additions on each of the tabs, then click the Save button at the bottom of the form.
Note that by hovering your cursor for a moment over a link on the home page or a field label on the form, often help text will display which will tell you what the link does or what type of data to enter into the form's field.

Q: How do I access previous patrol reports?

A: Start by going to the USFS Patrol Scheduling and Reporting website as described above.  Under the the Patrols menu select List Patrol Reports. You can filter the displayed report list by date, trail, etc., by using the selection lists at the top of the page and clicking the Go button.

Q: How do I delete a scheduled patrol?

A: Start by going to the USFS Patrol Scheduling and Reporting website as described above.  If you are scheduled as a member of the patrol, it will be listed on your home page in either the Unreported Patrols or the Upcoming Patrols section. First click on the date to edit the scheduled item. Then, at the bottom of the page, click on the Delete button.


PWV Website Questions

Q. How do I get to the Member Downloads section of the PWV website?

A. Go to the PWV website and  under the Members menu select Member Login   and login to your account.  Then return to the Members menu and select Member Downloads.

Q: How do I change my email on the PWV website to ensure I continue to receive organization email?

A: All the profile information for PWV members should be updated on the USFS Patrol Scheduling and Reporting website (under the Member Information menu).  Any change you make to your email will automatically be updated in the lists for broadcast email. 


Patrol Information Questions

Q: Isn't the Field Guide smaller than before?

A: Starting in 2014 we took the Field Guide and shrunk it down to about 110 pages of essential information on how to do your patrolling job. You will find detailed descriptions of new regulations, new violations we are tracking, patrolling priorities, and other essential patrolling information. We haven't completely discarded the information from the 2013 Field Guide, but we have moved the information to the Member Downloads section of the PWV website, which you can access when you are logged in. The current Field Guide is available in PDF and e-book formats for using with an e-book reader on your phone, tablet, or computer.

Q. What's an e-book reader?

A. Well, it's an electronic gadget or app that can be used to read digital books and other documents. For example, I have the Field Guide and a First Aid Manual, a picture book of useful knots (for fishing and camping), a GPS mapping application (with topo maps), and both a panoramic and regular camera on my phone, which I can carry with me on patrols. Having all that information in one place is super convenient, not to mention extremely lightweight. E-book readers exist for phones, tablets, and all existing computers.

Q: Can I get a paper copy of the current Field Guide?

A: Probably not, we typically only printed a limited supply of paper copies of the Field Guide and these are specifically for new recruits and Animal Group Leaders. However, a PDF version of the current edition of the Field Guide is posted on the Members Download section of PWV website and you can read it there or download and print it.

Q: I don't see the Patrol Descriptions in the new Field Guide. Where are they?

A:  In 2016 the Patrol Descriptions (formerly called “Trail Patrol Descriptions”) have all been updated, expanded, and reformatted. PDF versions of all the new Patrol Descriptions are available in the Members Download section of the PWV website.   Printed copies will be available for pick-up from the PWV Documents file drawer on the west wall (northwest corner) of the USFS Visitor Information Center. The Patrol Descriptions will be in hanging file folders, one folder for each patrol – in alphabetical order. Note that some patrol descriptions are on a single piece of paper and others require two pieces – be sure to take complete patrol descriptions. If you take the last printer copy of a Patrol Description from a folder, please re-orient the pink “Make More Copies” sheet vertically so that its end sticks above the top of the folder so Office Crew staff will readily see that more copies of that Patrol Description need to be printed.

Q: Can't I just use my old Patrol Descriptions?

A: No, patrol descriptions from earlier than 2016 are out-of-date and don't contain important information about trails, sources of water, recommended camping locations, cautions, issues and special regulations.  For example, trails have been re-routed and closed this year due to last year's floods and fires. 

Q. Can I put the Patrol Descriptions on my e-reader?

A. We are currently looking into this as a possibility, but we don't have great hopes because of the tables we have used to create the patrol descriptions. These don't usually render well in e-book formats. However, the Trail Patrol Descriptions, listed in alphabetical order, the Patrol Descriptions are available as a PDF file in the Member Downloads section of the PWV website. While not ideal on a small e-reader like a phone, this is tolerable, because the descriptions are arranged in two columns on the page. A single column will fit on a phone screen, which makes the PDF quite easy to read. 

Q: Do I have to go the FS Visitor's Center to get a 2016 Pocket Patrol Guide?

A: No, you can download one from the Member Downloads section of the PWV website. Select the Patrolling Essentials link there to find this and other information you can download and print to take with you on patrol.

Q: I found the weed presentation at Spring Training fascinating. How can I learn more about these weeds.

A: You can find more information about weeds in the Member Downloads section of the PWV website. There are weed maps, and in the Patrol Essentials section you will find a Where the Weeds Are table and a complete chapter on weeds entitled Invasive Weeds (from the 2014 Field Guide).


Patrol Reporting Questions

Q: I can't put the number of dogs I contacted into the reporting website. Is this a bug?

A: No, it is not a bug. We are only interested in contacts you make with people, not with animals. So, in the Observations section of the report, just enter the number of dogs and of other animals that you see, and don't enter a number in the Contacted column. For dog observations, you don't need to count the number on and off leash, just the total number. If you wish, you may enter on/off leash numbers in the comment field for the observation.

In addition to the total number of dogs seen that you report in the Observations section, you must also report, in the Violations section, the number of dog off leash/out of control violations you see. Report the number of violations (in the Seen column), and the number of these violations for which you contacted the person or people responsible for the dog. This second number goes in the Contacted column.

We expect you to contact, if possible, any owner of a dog that is in violation of the trail regulations. A dog violation occurs if a dog is off-leash (or not in voice control, depending upon where you are and whether the owner is a hiker or rider) in an area where regulations require the dog to be on-leash or in voice control. This will require you to be familiar with the dog regulations on the trail you are patrolling. You can find this information in the current PWV Field Guide and in the current Patrol Descriptions, both of which are available to you on the PWV website when you are logged in as a member.

Q. It seems to me the number of "seen" visitors, plus the number of "contacted" visitors, should equal the total number of visitors on the trail. Is this correct?

A. No, it is completely wrong. The total number of visitors on a trail is the number you have "seen." A subset of that number will be visitors you have "contacted." In other words, a contacted visitor will be listed (and counted) in both the Seen  and Contacted fields of your report form.

Q: If I see something neat or dangerous on a trail, how can I let people know about it?

A: A simple way to communicate this information to all PWVs is to describe the sighting in the Comments field when you fill out your trail patrol report on the USFS Patrol Scheduling and Reporting website. 

Q: If I do not encounter visitors of a certain category, trees down, etc. is it best to place a zero in the box or leave it blank?

A: It is best to leave it blank. That makes the report more concise and summary reports short and sweet.

Q: I don’t carry a GPS. How can I estimate the distance from the trailhead better?

A: One way is to use the elevation profile on the current patrol description as a guide. On many trails, quite a few landmarks are given and you can see the mileage from the trailhead there.

Q: How can I learn how to write more accurate patrol reports?

A: The first and easiest step is to hover the cursor over the field names of the reporting section of the USFS Patrol Scheduling and Reporting website. Help text will pop up to help you understand exactly what data is requested. Also, the Trail Patrolling Committee is available to assist you with your questions (This email address is being protected from spambots. You need JavaScript enabled to view it.).


Trail Restoration Day Questions

Q: Can I bring my son or daughter with me to work on the trails?

A: Everyone in the public is welcome to participate in Trail Restoration Day as long as they are at least 18 years old. Young adults must be at least 16 years old, if they are accompanied by a parent. 

Q: What are the Forest Service requirements for participating in Trail Restoration Day?

A: All participants must be at least 18 year old. No dogs, guns, or alcohol are allowed. Each participant must fill out and sign a USFS Volunteer Agreement that indicates they have no health/medical conditions inconsistent with the work to be done if such an Agreement is not already on file with the USFS.

Q: What should I wear to Trail Restoration Day?

A: You should wear a long sleeve shirt and long pants (no shorts), work gloves, and sturdy work boots or shoes. Be sure you wear clothes you can get muddy and dirty. You should carry rain gear and enough warm clothes to spend 6-7 hours outside in Colorado in any weather imaginable. If inclement weather hits, you may be a long way from your car or shelter.

Q: What should I bring to Trail Restoration Day?

A: Each person should bring their own water (two liters minimum), snacks, sun screen, extra clothes, and rain gear in a small day pack.

Q: How long is the work day?

A: Work hours are hard to predict, but we try to start work at the trailhead between 9:00AM and 9:30AM and plan to be back at the trailhead by 4:00PM. This usually means arriving at the trailhead between 8:30AM and 9:00AM so we can divide into work groups, distribute tools, and take care of any last minute registration issues.

Q: Can I carpool with someone to get to the work site?

A: Yes, parking at the trailhead is usually extremely limited and we discourage everyone from driving to the site. We organize carpools from locations in Fort Collins and Loveland. You will receive explicit instructions prior to the Trail Restoration Day if you register on the Trail Restoration Sign-Up page. We try to arrange carpools so they arrive on site between 8:30AM and 9:00AM.

Q: What do I get for participating in Trail Restoration Day?

A: Mostly you get the satisfaction of doing a job that really needs doing. The overwhelming reason most people participate is they experience a feeling of giving something back to the country they so love to spend time in. But, we also give you something to eat for lunch and a commemorative T-shirt for participating.

Q: How do I sign up for a Trail Restoration Day?

A: You need to register for the day you are interested in attending on our Trail Restoration Sign-Up page.


Equipment Check-Out Questions

Q: How do I reserve a SPOT, GPS, USFS Radio, or other PWV equipment I need for a patrol or presentation?

A: You can now reserve your patrol or presentation equipment online. You will be required to login with your PWV account.

You must be an active PWV member to reserve equipment. Reservation should be submitted at least 72 hours in advance.

In the online form, you will need to provide the following information:

  1. Your name
  2. Your email address
  3. Your phone number (in case there are reservation issues)
  4. The purpose of your reservation (patrol or presentation)
  5. The number of quantities
  6. The equipment you want to reserve  (SPOT Unit, GPS Unit, USFS Radio, Projector, Presentation Remote Control, Projector Screen)
  7. Extra Batteries (Yes or No)
  8. What trail(s) you will be patrolling
  9. What patrol type you will be doing (e.g., Mentor, Trail Crew, Restoration, Weed Crew, Kids in Nature, etc.)
  10. The date of your pick-up and drop-off
  11. The location where you want to pick the equipment up (e.g., Visitor Center, Arrowhead, etc.)
  12. Optional comments if needed

For questions regarding equipment reservation, please send email to This email address is being protected from spambots. You need JavaScript enabled to view it..

For issues regarding form, please send email to This email address is being protected from spambots. You need JavaScript enabled to view it..


Miscellaneous Questions

Q. What is the best way to keep up with what is going on in PWV?

A. The best way is probably to have a look at the PWV Facebook page periodically. We try to keep that page active and full of articles of interest to PWV volunteers. Plus, we use the page to announce upcoming activies and classes.

Q. I found a bug (mis-spelled word, incorrect fact, ludicrous explanation, or something else you should know about and fix ASAP) on the website. What should I do about it?

A. Use the Contact Us form at the top of the page to contact the responsible person in charge of the error. We try to be all over this kind of thing!